CM
COLLEN M
1 reviews | Active since Aug 2025
29 Aug 2025, 19:05
Debt counseling
received a call from a Debt Buster consultant who signed me up for debt counselling without properly explaining the terms and conditions. I was promised a follow-up call within five days to assist with cancellation, which never happened. I regret ever answering that call, as I feel the business does not operate in good faith.
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DebtBusters SA's replyOfficial
01 Sept 2025, 08:14Dear Collen,
Thank you for your feedback. We sincerely regret to hear about your experience with our services. It is important to us that our clients feel supported and well-informed throughout their journey.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
DebtBusters SA's reply01 Sept 2025, 08:14
Official
Dear Collen,
Thank you for your feedback. We sincerely regret to hear about your experience with our services. It is important to us that our clients feel supported and well-informed throughout their journey.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team