DN
Derick N

1 reviews | Active since Aug 2020

08 Aug 2020, 14:00

Debt bustersSA

Kelebogile Moloele from debt bustersSa called me and offered me a consolidation loan. I clearly stated to her that I don’t want to do debt review as I know I am not behind or in areas with any of my accounts. We did the online assessment not knowing she was actually assessing for the debt review. When I realized this, I quickly declined the offer. She sent me a mail to inform me that my application is pending and I should send supporting documents. I then rep**** and asked her to please cancel the application as it was not what I was looking for. To my surprise this morning, I went to the bank where I had previously app**** for the consolidation loan and application was pending supporting documents, I was told I am on debt review. I am very disappointed with these people and I urgently need them to remove my name on their database or wherever they listed me. People should be very careful when they receive these calls especially if the call is from debt busters, they are ******. Do not even reply to their messages because you will be listed before you even apply for anything.

Regards, Nathi

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Replies (1)
DebtBusters SA
DebtBusters SA's reply11 Aug 2020, 16:50
Official
Dear Derick N
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters

Best regards,