JA
Jenny A
1 reviews | Active since Apr 2025
20 Apr 2026, 09:23
DEBT BUSTERS - WORST DECSISION EVER
DebtBusters was the WORST decision of my life. I have been under debt review for nearly 7 years!! Even though my debt is 100% paid up, they refuse to remove my name from debt review unless I pay them R3 000 to do so. I have phoned the call centre and they advise that there is no charge to remove my name once everything is paid up. I have left countless messages (no call ever returned) and sent many emails, yet no constructive response, other than a demand for payment.
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Replies (2)
DebtBusters SA's replyOfficial
20 Apr 2026, 10:56Dear Jenny,
Thank you for taking the time to share your feedback. We genuinely regret to hear about your experience and understand your frustration.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Sincerely,
The DebtBusters Team
DebtBusters SA's reply20 Apr 2026, 10:56
Official
Dear Jenny,
Thank you for taking the time to share your feedback. We genuinely regret to hear about your experience and understand your frustration.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Sincerely,
The DebtBusters Team
JA
Jenny A's updateReviewer Update
20 Apr 2026, 10:58Thank you for your "automated response". I will await a call.
JA
Jenny A's update20 Apr 2026, 10:58
Reviewer Update
Thank you for your "automated response". I will await a call.