Debt busters will destroy your future!! SYSTEM GLITCHES

Good day I am utterly disgusted in firstly the service, and secondly the lack of enthusiasm to help at Debt busters. It seems they have WAY too many clients now to cope with what they are doing. I was on debt review about 2 years ago and since then things have been going well, we were getting all our things into place and about to purchase our dream home. On application I was told our application had been declined due to me being under debt review. I could not understand this as I had been off debt review since 2020. I did some research, only to find it was Debt Busters who had put me under Debt review again. I called them only taking about 4hours of my time to find out what was happening, and eventually I spoke to a guy by the name Anwar Khan, he is apparently a senior there. He went into my profile and found there was a “SYSTEM GLITCH” on Debt Busters side that put me under debt review. The system showed I had app**** for Debt reconstructing, the system was able to do an assessment check – the one we fill in when they decide if we are over in debited or not, had even got a court order for debt counselling, in a matter 1 split second. He then put in the new code and sent me the screenshot of it being sorted and that I was taken off debt review. It was just a case of the credit bureau being updated. The credit bureau’s were then updated and my credit score went back to normal. After losing the opportunity to purchase our dream home, we started looking again after Debt busters ensured me it was cleared. Finally we found another house, we submitted the application, just to discover we have been declined again, because Debt busters negligently placed me under debt review again! I am sick of the struggling, I am sick of the begging and pleading to sort out this problem, and I merely want to warn people before making this decision with debt busters, they will destroy your future for you. I have been struggling with them since the second time of finding out I was on debt review, for them to resolve it, but yet no one seems interested in helping me. I even managed to find out the whatsapp line for Debt busters, and got told that a guy by the name of Njabulo would email me regarding this, and it has been 2 weeks since then. I asked again on Friday, and my response was “I cannot get hold of him, I will tell him to get back to you”. If this is not resolved in the next 24 hours and updated at all credit bureau’s I will hand this over to the ombudsman. MAKE SURE YOU EMAIL ME, DO NOT PHONE ME, AS I AM IN A FOREIGN COUNTRY AND CANNOT ACCEPT CALLS. I am releasing this on all social media platforms with all the documentation to warn people against you. How can I live with that constant fear of this month I cannot apply for this as they may have had another system glitch!!!