DEBT BUSTERS TREAT CUSTOMER AS A JOKE!

I am so sick and tired of these people. They assist you to pay off your debt and you pay them to do this but they don't do their jobs. I have had constant errors in my statements, and I have had to pay additional installments AFTER ANGELO LAKEY at debt busters made mistakes for references to one of my accounts and the payment did not go through. Do you think he rectified this? NO!! I had to call in several times - after being IGNORED after asking for an executive staff member to call me to explain what was going on so I could actually speak to someone who know what the hell they are talking about. This consultant - ANGEL0 LAKEY - does not know how to do his job, he doesn't care at all about customer satisfaction. He CONSTANTLY makes errors on my accounts. He sends me paid up letters and then a month later replies to my emails (he always takes weeks to reply) telling me that he has requested the paid-up letters!!!! What the hell!?!? He already sent them to me and then I complain and he says he has requested them?!?! I have had to pay 2 accounts off myself after paying Debt Busters to do it for me. I was supposed to be done with my payments at the end of January, and they then AGAIN demanded an extra installment. I called in myself to express my dissatisfaction, and only then was I told by another consultant that Mr. ANGEL0 LAKEY needs to request A REFUND FROM HYPHEN... BUT ANGEL0 LAKEY COULD NOT EVEN COMMUNICATE THIS WITH ME HIMSELF, I HAD TO CALL IN AND FIND OUT FROM ANOTHER CONSULTANT WHO HAD TO GO UP TO HIM AND ASK HIM!!! WORST service ever, and I am just being done in! It feels like they don't take your debt seriously and it also feels like they just making me pay extra to fill their own pockets. I had to pay my one account the last installment MYSELF because Deb Buster's employees DONT DO THEIR JOBS PROPERLY!!! Why must I now suffer the consequences for an inadequate employee!!! What bull! I was nice enough to pay that extra installment at the end of Jan, but I refuse to make any more payments. They just take your money and mess you around. They have no respect for their customers and they do not communicate with you. I am so fed up with them! I asked for a phone call from an executive member and got no response. Last year I came into some money and I wanted to pay my debt off, I requested their banking details and they IGNORED ME SEVERAL TIMES - BECAUSE THEY WANT TO KEEP YOU UNDER DEBT REVIEW TO FATTEN THEIR OWN POCKETS! They literally took MONTHS to respond to me. When I finally got the banking details, I had to use the funds to repair my vehicle after a breakdown. DEBT BUSTERS EMPLOYEES DO NOT DO THEIR JOBS OR TAKE YOU AS A CUSTOMER SERIOUSLY! TERRIBLE. NO APOLOGY RECEIVED, NO CALL, NO PROPER COMMUNICATION - NOTHING!!!