MK
Malerato K

1 reviews | Active since Sept 2017

14 Sept 2021, 03:49

DEBT BUSTERS - THE WORST SERVICE AND SETBACK

I regret the day I took the decision to join debt busters. The worst service yet money keeps being debited from my account monthly. My vehicle finance is now in arreas but debt busters takes money from my account, tried calling and emailing debt busters but no response. I was actually better off paying my debts by myself. I no longer want to be part of this process, I WANT OUT. I will pay my own bills. This is a huge setback for me. I regret this daily, I WANT OUT!!!! I WANT TO TERMINATE THAT AGREEMENT ASAP.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Sept 2021, 08:14
Official
Dear Malerato K

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters