LB
Loren B
1 reviews | Active since Mar 2009
18 Apr 2023, 11:27
DEBT BUSTERS TAKES WEEKS TO RESPOND!!!
Good day
Once again it is taking DEBT BUSTERS weeks to get back to me.
My statement shows I have missed March Payment. I HAVE NOT MISSED MARCH PAYMENT.
I arranged to pay R 5773.60 I paid R6000 on 27 March for February and March payment. Now I am being threatened by Capitec that my debt review is in process of being cancelled, because DEBT BUSTERS TAKES FOREVER TO GET BACK TO ME.
If my Debt Review gets cancelled with Capitec I am taking this matter further!
@Debt Busters, get this fixed PLEASE URGENTLY!!!!!!!!!!
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DebtBusters SA's replyOfficial
18 Apr 2023, 11:31 Dear Loren B,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply18 Apr 2023, 11:31
Official
Dear Loren B,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.