Debt Busters SA- THINK AGAIN
I was a client of Debt Busters SA since 2015. In 2017 I lost my job and was unable to pay every month. I re-app**** for debt review with Debt Busters SA again on the 05/03/2018 and I'm still waiting on feedback from them. I have been sending emails for the past few weeks to follow-up, but to no avail.
And guess what? Today my car was repossessed....whilst I'm still waiting for a manager at Debt Busters SA to escalate my application? I was told sorry, there's nothing we can do about it.
Dear andrew-job,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear andrew-job,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters