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Yolandi B

1 reviews | Active since Mar 2019

04 Mar 2019, 15:28

DEBT BUSTERS SA dont pay your fees to creditors and then leave you with the mess

I am paying my debt review every month without fail before i even pay rent. These *********** people for NO KNOWN REASON stopped paying one of my accounts and the creditor handed me over to their lawyers. I have been calling million times, emailing them million times to sort this and they still cant say why they stopped paying. I told them to sort it out as I am now being charged by the lawyers a RIDICULOUS interest rate, email fees ( which i never get) , call fees ( calls i never ever recieve), and collection fees etc. So i told DEBT BUSTERS to rectify this and get my account back on debt review. They just could not care less , they just tell me its my responsibility to deal with the lawyers now and i must sort it. HOW IS THIS EVEN LEGAL????I PAID THEM THE AMOUNT SET OUT BY THE COURT OF LAW. THEY STOPPED PAYING MY CREDITOR AND NOW I MUST PAY ALL THESE FEES BECAUSE OF THEIR INCOMPETENCE!!!!!! I just DONT GET ANY JOY OUT OF speaking to them telephonically or via email.

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Replies (3)
DebtBusters SA
DebtBusters SA's reply04 Mar 2019, 16:28
Official
Good day @YolandiB

Please allow us to investigate your review. A dedicated manager will be in contact with you within the next business day. 

Regards
The DebtBusters Team
YB
Yolandi B's update06 Mar 2019, 09:45
Reviewer Update
Good day Debt Busters....so this seem to be the same kind of service I have been receiving this far on this matter?? Zero service and zero feedback. When exactly will somebody be communicating with me regarding this?????
YB
Yolandi B's update22 Apr 2019, 08:07
Reviewer Update
Debt Busters, TWO MONTHS and you have not done anything about this!!!!! You have called me to make a million promises and NOTHING came of the promises. This matter will now be taken up with the onbudsman together with all my emails and that you just ignored. Please get ALL recorded telephone calls ready as I will need those too! You are supposed to protect me...now i must run to someone else to force you to do your job that you GET paid to do!!!!!! I will go big on social media if I have to and there is NOTHING you can do to me because everything i will spread around will be fact based, the truth!!!!!!. Pathetic pathetic pathetic!!!!