JT
Joanna T
1 reviews | Active since Feb 2021
05 Jul 2021, 20:32
DEBT BUSTERS PUT ME AT RISK TO LOSE MY VEHICLE - INCOMPETENCY AT ITS FINEST!
I am ABOUT TO LOSE MY VEHICLE DUE TO THE NEGLIGENCE OF DEBT BUSTERS! I was with another debt review company, and transferred to Debt Busters last year... instead of adhering to my payment plan with the car finance house, Debt Busters has left this for 6 MONTHS AND NOW I AM EXPECTED TO PAY LEGAL FEES AND THE ARREARS AMOUNT OF OVER 10 THOUSAND RAND, OR ELSE I LOSE MY VEHICLE, YET BY DEBIT ORDER TO DEBT BUSTERS HAS BEEN PAID EVERY MONTH. WHY MUST CUSTOMERS BE PUNISHED FOR INCOMPETENCE?! IF I COULD GIVE THEM A ZERO RIGHT NOW I WOULD. ALSO, TRYING TO GET A RESOLVE FROM DEBT BUSTERS IS LIKE PULLING TEETH! NO ONE ACTUALLY CARES AS IT IS NOT THEIR PROBLEM OR THEIR VEHICLE AT RISK
Helpful (0)
Replies (4)0
Replies (4)
DebtBusters SA's replyOfficial
05 Jul 2021, 20:44Dear Joanna T
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters SA's reply05 Jul 2021, 20:44
Official
Dear Joanna T
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
JT
Joanna T's updateReviewer Update
05 Jul 2021, 20:46This reply is STOCK STANDARD AND I EXPECT MORE THAN THIS - EMAIL SENT TO THE "CEO" LET'S SEE IF ANYTHING ACTUALLY GETS DONE TO RESOLVE!!
JT
Joanna T's update05 Jul 2021, 20:46
Reviewer Update
This reply is STOCK STANDARD AND I EXPECT MORE THAN THIS - EMAIL SENT TO THE "CEO" LET'S SEE IF ANYTHING ACTUALLY GETS DONE TO RESOLVE!!
JT
Joanna T's updateReviewer Update
05 Jul 2021, 20:51fromtheceosoffice at debtbusters.co.za // this is not even a correct email address!!!
JT
Joanna T's update05 Jul 2021, 20:51
Reviewer Update
fromtheceosoffice at debtbusters.co.za // this is not even a correct email address!!!
DebtBusters SA's replyOfficial
06 Jul 2021, 09:45Dear Joanna T
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply06 Jul 2021, 09:45
Official
Dear Joanna T
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters