DM
DT M

1 reviews | Active since May 2021

14 Jun 2021, 19:51

Debt busters poor service

They are silent with regards to my bmw account Ben handed to lawyers and not giving me any wayforwad regarding this month deduction as currently bmw wants lumps which I dont have and they are aware of it since sept2020 but monthly they keep deducting a fee that includes bmw . If my car gets repossessed this month why are they not removing me from their account and let me deal with bmw and capitec account. They are out of order and I have logged a query and to-date no one has called me .

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply15 Jun 2021, 08:04
Official
Dear DT M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters