MM
Masego M
1 reviews | Active since Dec 2020
04 Oct 2022, 10:41
Debt busters poor service
I started the debt review process in July and one of my creditors has been deducting their installment on top of my rehab payment. I’ve called many tomes to speak to my allocated agent and never get hold of her, I’ve spoken to 3 other people who keep asking for my bank statement to send to the creditor for a refund but I still don’t get positive feedback. I’ve involved my lawyers and will sue debt busters if I lose any of my assets because of their incompetence. The agent’s name is Bukiwe Nongindzi.
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DebtBusters SA's replyOfficial
04 Oct 2022, 11:06Dear Masego M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
DebtBusters SA's reply04 Oct 2022, 11:06
Official
Dear Masego M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters