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Theodore T

1 reviews | Active since Nov 2014

05 May 2023, 15:41

Debt Busters not complying with the POPI act

I keep getting calls from Debtbusters and instead of saying what they offer first thing they want is for you to answer very personal questions and once you ask them about the POPI act they hang up and call again after a couple of weeks.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply05 May 2023, 15:53
Official
Dear Theodore T,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.