MG
Michelle G
1 reviews | Active since Nov 2023
16 Nov 2023, 09:15
Debt busters making my life a living hell
In 2016 I requested to sign up with Debt busters due to financial difficulty. But within a few weeks I receded my request and sent thru a cancellation letter to them asking them not to move forward with the application. They still went ahead and put my name on their data base and I have been fighting a painful battle ever since. I have paid up 99% of all my debt on my own when I resigned in 2016 and received my pension fund money but the still have my name in their records. I sent numerous paid up letters and they still do not want to remove my name from their data base.
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Replies (2)
DebtBusters SA's replyOfficial
16 Nov 2023, 09:32Dear Michelle G,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply16 Nov 2023, 09:32
Official
Dear Michelle G,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
MG
Michelle G's updateReviewer Update
16 Nov 2023, 12:01Got a call from an agent giving me same old sad story about even thought all my accounts were paid the one and only one that I explained I and currently paying off and although she acknowledged the letter of cancelation from using debt busters they still will not remove me from their data base. Although they see that I have sent thru multiple paid up letters. NO ONE is able to help ... Debt busters are a disease... STAY FAR FAR AWAY FROM THEM .. THEY TARNISH YOUR NAME AND EVEN WHEN YOUR CREDIT RATING IS GOOD THEY ARE LIKE A BLACK CLOUD OVER YOUR HEAD. 7YEAR BATTLE IN VAIN... KEEP FIGHTING THIS LOSING BATTLE .... PROBABLY TILL MY DEATH BED !!!!
MG
Michelle G's update16 Nov 2023, 12:01
Reviewer Update
Got a call from an agent giving me same old sad story about even thought all my accounts were paid the one and only one that I explained I and currently paying off and although she acknowledged the letter of cancelation from using debt busters they still will not remove me from their data base. Although they see that I have sent thru multiple paid up letters. NO ONE is able to help ... Debt busters are a disease... STAY FAR FAR AWAY FROM THEM .. THEY TARNISH YOUR NAME AND EVEN WHEN YOUR CREDIT RATING IS GOOD THEY ARE LIKE A BLACK CLOUD OVER YOUR HEAD. 7YEAR BATTLE IN VAIN... KEEP FIGHTING THIS LOSING BATTLE .... PROBABLY TILL MY DEATH BED !!!!