Debt Busters make empty PROMISES!!!!

In March of this year I decided to go under Debt Review to help me manage my poor debt. Debt Busters called and I apply for debt review through them. I received false assurances from the consultants at the company stating that my monthly payments would be reduced and that they would negotiate settlements with the companies I owe. They were extremely proactive when processing my application and even more hasty when setting up my payment schedule and debit order. I asked if all my debit orders would be cancelled and they assured me that it wouldn't happen and if it did I would immediately be refunded. To my frustration, one of my accounts did run a debit order from my account. Debt Busters also debited my account and this created a shortfall of finances to settle my monthly household debt. The Financial Consultant, Simon Martin has made false promises , saying that I would get my money back. According to him, my money would have been transfered last week already. To date, I have not received anything. How can I cancel this process as I am afraid of future issues with this company. They are extremely unprofessional and their only incentive seems to be their commission they receive once you start paying. I am totally frustrated with their casual service!!!