RM
Rain M

1 reviews | Active since Apr 2021

17 Apr 2021, 22:21

Debt busters made my life hell

This company has made my life hell

I have been trying to get my name removed from debt counseling with them for years now and I even had to hire a lawyer last year(and I spent a lot of money on that) and my lawyer sent through all the documents showing that I am no longer over indebted and all my creditors have been paid years ago and these guys kept saying that they never received her email(of which she sent it over 3 times on the email that you had provided).These guys kept giving the lawyer the run arounds until she told me that she had given up..What is so funny is that Debt Busters were so so quick to respond years ago when they wanted me to sign into this debt review thing which has ruined and put my life on pause for years now when I had paid all my creditors ages ago and for years I have struggled with a lot of stuff because of this debt review that appears on my credit record when I had paid all my creditors like 4/5 years ago.I hope that one day this company crashes down for the treatment that I have received from it and I will write a review here every month until my matter is resolved.I have sent through another email to them and I know that I won’t get any response

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Replies (2)
DebtBusters SA
DebtBusters SA's reply19 Apr 2021, 07:27
Official
Dear Rain

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
DebtBusters SA
DebtBusters SA's reply19 Apr 2021, 07:27
Official
Dear Rain 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters