Debt busters left me worse off

We joined debt busters 23 of march, during covid lockdown I have been retrenched july to be more precise. We have don the paperwork and affidavit which was submitted to them via email we was advised that someone will phone us to arrange collection of original docs. Now months later with very little communication from them, and being passed from consultant to consultant, My MFC account is so far behind and they want to repo my vehicles. There was 2 months i could not pay them which letters from my previous company was sent to them with my bank statements and one month i could only pay them R1000.00 with all assisted documents. I since then have continued to pay them but nothing gets sorted. They have done nothing but has all the payments and only paid MFC once as i am not sure about this month if they actually paid them.