1 reviews | Active since May 2019
DEBT BUSTERS LEAVE A 7 YEAR DEBT REVIEW FLAG THAT HALTS OUR HOME LOAN APPLICATION
This is formal complaint against debt busters and NCR.
there is a debt review flag under my name for a debt managegent servive which was withdrwan in 2013........7 years later both my wife and myself are unable to get home loan with Standard bank because if that flag.
over a week ago, an agent from debt busters informed me that i wasnt under debt review, so did the NCR.
today i am told that i am still technically under debt review by debt busters and i need to submit all the paid letters for all the accounts before they can provide a clearance certificate for a process that they can take up 21 daus to be resolved.
why has this debt review flag still running under credit profile after 7 years since the services were withdrawn. this unfortunately has stood in a way of my wife and and myself getting our bond approved with Satndard bank, for our dream home.
can this be resolved URGENTLY please!!!!!
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters