TK
Tsholofelo K

1 reviews | Active since Mar 2024

19 Mar 2024, 16:52

Debt busters lack of professional and support services

At debt busters they are in the business of ridiculing their customers. They think it's acceptable to make fun out of a desperate outcome or repossession that a client might be facing.

When you skip a payment, they will mis-allocate your payments and terminate your account. They are in the business of helping tarnishing a clients name. They agreed that I could repay my two missed installment over a 6 month period and then they turn around and terminate debt counseling services.

My creditors end up calling and threatening to take my possessions.

Very unsupportive and unprofessional services I received at debt busters! Quite disappointed.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply20 Mar 2024, 07:27
Official
Dear Tsholofelo Kunene,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.