ZD
Zamangwane D

1 reviews | Active since Jul 2020

07 Aug 2023, 22:12

Debt Busters is ruining my credit score

I received an sms about loan consolidation from Debt Busters.I rep**** with a yes.They called and we spoke I told them I'm interested in the loan consolidation they asked my ID number and my account number wich I did told them hoping they will give me the loan .When we spoke, I picked up their debt review immediately. I told them I am not interested in the product.Next thing, when checking on my clear score, it appears as debt canceling 😔.it really broke my heart .

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Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Aug 2023, 08:32
Official
Dear Zamangwane D,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Regards,
DebtBusters.