AM
Adrian M

1 reviews | Active since May 2024

24 May 2024, 07:56

Debt Busters is not recommended

I would not recommend Debt busters to anybody, I have been with them for 5 years now and it has been an uphill battle all the way. The balances they give you are incorrect, I have had to sort out so many issues between debt busters and my credit providers numerous times, when approaching Debt busters with concerns you may get an "answer" in a week if you hear from them at all...when you apply for debt rescue, you think your finances are now in professional hands, this couldn't be further from the truth though. They are very quick to take your money but do not offer an adequate service for what you pay. They are supposed to keep your balances updated on a regular basis but the difference between the credit bureau and Debt busters difference greatly. I am not happy with the service I have recieved through the years and would advise any person who wants do go under debt review, please do your homework properly

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Replies (1)
DebtBusters SA
DebtBusters SA's reply24 May 2024, 08:17
Official
Dear Adrian M,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.