VD
Valerie D

1 reviews | Active since Nov 2023

15 Nov 2023, 10:52

Debt busters is giving me anxiety

Horrible experience I am a 57 year old full time working single mother.I was referred to Debt busters by a family member but I must say I have only received stress and anxiety from them,they don't pick up calls they do not reply to emails and they request document after document and I go to places like post net to send off my documents and then they tell me things like no one received anything.Im so frustrated because debt collectors are calling yet I pay Debt busters to manage my debt but my situation is worse now.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply15 Nov 2023, 11:04
Official
Dear Valerie D,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.