Debt Busters giving me anxiety and making me panic now!!!

I honestly hoped for a smooth and satisfying last payment, but I am starting to get very uneasy and very concerned about something. I actively track my progress on SmartCents to track my credit profile and balances linked to my Debt Review process. I logged in monthly, since November 2023 as I was very close to my final debit order, after a tough but disciplined 5 years of being on debt review. I saw my balance getting less and less and my last debit order would have, according to me, been my recent payment of 27.02.2024. Eventhough my balance on SmartCents was less than my usual debit order amount, the full debit order was collected. I phoned Debt Busters on Wednesday, 29.02.2024 and spoke to one of the consultants. She picked up my recent payment, but advise me that my last debit order will actually be at the end of March.. after asking why, she assured me she will log a call for the same to be investigated. I sent a mail to request my ACTUAL balance, as clearly, SmartCents must then we way off, because later, I got a reply, with all my balances that don't reflect on my SmartCents dashboard, which was way more!!! Today, 29.02.2024, I got a message from a creditor stating that I need to make arrangements for my WESBANK loan. Frantically, I phoned them.. they advised it was a DirectAxis loan of mine, not Wesbank.. BUT... this is an account, that is on my review... it has been, since when I started... I asked them why they contacting me, when he told me, that they haven't received payment since Oct 2023!!!!! WHAT THE HECK?? I immediately phoned Debt Busters and spoke to another consultant. They picked up on the system that the afore mentioned call was logged when I phoned in on Wednesday to investigate why another payment is scheduled on my payment plan. And she told me they see there is a discrepancy with an account of mine... why now?????? Additionally, earlier tonight, I received a second email from Debt Busters. A reply on my mail initially sent Wednesday, with yet again.. a different balance! And and estimated last payment date of now APRIL 2024...... what is going on????? I have been paying my debit order religiously for the past 5 year, why NOW after all this time, are issues being discovered. When I started this process, I was assured that I am making the best decision partnering with Debt Busters, but guys... between you and SmartCents.. you are making me VERY nervous and anxious. I have budget issues now due to these admin issues on your end as in the coming months I have to take over financial obligations that would not have been a problem since I would have been finished and free of debt with my review supposed to have been completed. Can someone please thoroughly investigate and get back to me!!