VL
Virchelle L

1 reviews | Active since May 2023

26 May 2023, 11:05

Debt busters, failed to fulfill contract.

I have made the worse mistake getting into business with these people. From 1st month i had problems with them and you cant reverse your contract once you sign up with these people they have you locked to them. My 1st month they did not tell me to change my bank account therfore i did not get salary and my debit orders all bounced was charged by banks for insufficient funds. Moving forward the debit order i agreed to sign up with changed they added funeral, insurances that i was not aware would be extra to my installment. Tried to sort that out took months. The major cry now is they have not made proper payments and my bond went into arrears I tied emailing calling crying threatening them it continued. My home is now going to collectors. This is worse experience i have ever had with a company. Please don't ever sign up with these people you will regret it.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply26 May 2023, 11:06
Official
Dear Virchelle L,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.