TW
Tarryn W

1 reviews | Active since Jan 2022

25 May 2022, 10:34

Debt busters

Hey Debt busters contact me a month ago ,because of the person i am i listened too what the consultant had too say at the end of it all i sed no i would not like too qpply for debt review .. 1 month later i found out that this consultant app**** without my knowledge and now my credit score is messed up and i cant apply for anything.. i call debt buster to find out if they could just remove it off my name instead they kept me holding on the line for 15mins and no1 answered or got back too me .. there consultant needs too make their targets every month so they just apply for you .. i am extremely upset 😡

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Replies (1)
DebtBusters SA
DebtBusters SA's reply25 May 2022, 13:06
Official
Dear Tarryn W

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters