Debt busters, do not even think of using them.

Debt busters had no problem taking service fees and other fees but when i got placed on lockdown with no pay I forwarded then proof as they asked me to when i called their “customer service”.

I then got no assistance from them only received a ticket number that does not even fall under my profile.

I have been calling “customer service” for the past month and all they say is to send am email. Which i have done. Which they still have not assisted me.

I however received a snotty email stating payments missed.. (No really-if you actioned my emails you would of seen this was going to happen)

Oh did i mentioned i made more calls to them with the normal answer received, please send and email. I then receive an email Advising me i not followed my contract with them and my services will be terminated. Fantastic, I attached all emails sent and forwarded to this no department who I cannot contact I need to contact “customer service” keep in mind this is the week i get retrenched. I also add my retirement letters asking what i need to do.

Less than a week later (today) I receive another email saying they have received a termination letter from a bank, and after investigation they agree. (***)

No response from my emails at all to say we working on it. Its not like i have enough pressure as it is.

I have left messages for management, i have waited for 45 min for a team leader then get told she is in a meeting.

Take note of all the airtime i have used to inform them and try get assistance.

I will be sending one last email as good faith, if no response I will not be leaving this here.

I highly recommend you not to use this service.