1 reviews | Active since Oct 2017
Debt Busters did not pay my car payments to MFC now I am in arrears.
Currently, Debt Busters are managing my Debt Review. My debt review always included Capitec loans and my car payment.
Justin Johns is the consultant. from Debt Busters.
I phoned MFC today and the lady said that MFC Nedbank has not received any payments for my car from Debt Busters and that I am R4 250 behind in payments.
I received this message today. My vehicle account has already been handed over to an external debt collector. "Your vehicle/asset account (7282***x001) has been handed over to a private debt collector.
I understood that Debt Busters will take care of the car payments. I do not understand how I can be in debt review when the company, Debt Busters, does not pay MFC and I am being held accountable. I cannot afford the payments, so I have put myself in debt review, in the first place.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters
"They (MFC vehicle account) will start receiving full payments in June 2022 moving forward, so the email they sent means the account is in arrears of R2 650.51 (which is a month's payment).
They also say their payment should not be affected by DC fees, in that case, they want the arrears paid.
I trust all is in order."
No, this is not in order, If I had R4200 cash lying around, I would not be in Debt counselling in the first place.
"They (MFC vehicle account) will start receiving full payments in June 2022 moving forward, so the email they sent means the account is in arrears of R2 650.51 (which is a month's payment).
They also say their payment should not be affected by DC fees, in that case, they want the arrears paid.
I trust all is in order."
No, this is not in order, If I had R4200 cash lying around, I would not be in Debt counselling in the first place.