LS
Lukas S

1 reviews | Active since Aug 2020

07 Sept 2020, 10:14

DEBT BUSTERS CANNOT FIX THEIR PROBLEM AFTER 3 WEEKS

This is my second time i cry out for help.On the 13th of August i wrote my story about how Debt Busters is not helping me at all and how they made mispayments on my Standard Bank accout.Standard bank then handed me over to attorneys.After that they phone me and explain to me what happend.They said to me that they will fix everthing.They even lower my instalment for the month of August to help me.And they reassure me that Standard bank will pay the money back to me that they owe me within 24 hours.I was so happy but then:

It is the 7th of September and nothing change.Debt Busters is like a political party.All promises but no action.I really dont know what to say.They even change my debit order back to the normal amount 3 days before my debit order must go off.I ask the lady Zikhona Mbuli why did she do that.She said to me that Standard Bank are going to pay back the money into my account.I said to her but they have not paid anything into my account.She never phone me and always email me only when she wanted.I even pay an additional R5000 on my Std bank account.They promise me that they will pay Standard Bank the amout that they did not pay them fot the past 4 months but still nothing.

What must i do to get help.Please let the CEO just phone me and help me because really i dont know what more to do.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply07 Sept 2020, 11:26
Official
Dear Lukas S
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters