Debt busters can do better

They have the best services as long as they can get you to join and get your payment every month. 6 long years I have been honoring my agreement and now at the end no help from them. So many emails but no help. I even gave them the best review and also recommended them in the past. And now... 1 or 2 installments left and they don't care. Outstanding amounts keep on increasing. I have stopped payments from this month. No one can tell of prove to me why. No one can send me a DETAILED statement since outstanding amount confirmed in May. Not the Hyphen one. A statement with where my payments was allocated to since my query started in May this year and to show why my amount outstanding still isn't close to paid off as per amounts given.... since May this year. Admin fees, penalties, less payments, I understand those fees being added..but thousands more than what was confirmed in May? I want a settlement from my creditor I can't rely on the figures from debt busters just to get told you cannot access your own information!!! Why? What will change on the figures? You have to work through debt busters who is not helping with a detailed statement!!! Sends me what I already have....So please tell me how do you sort out a plain and simple statement/ outstanding amount issue with this institution ??