Debt busters... bust customer service...

Do not do it. Do not hand your financial health to the worst 'Debt help' company ever.

After months of requesting their help to resolve an FNB query, with no resolution I stopped payment to them and dealt with FNB myself where it turned out FNB in fact OWED me money. Debt busters terminated their services but remained the debt counselor on record.

All my Debt has now been paid, I however have difficulty obtaining a paid up letter from FNB credit card.

Debt busters now want paid up letters from all creditors. I asked if they have paid up letters for accounts that they paid up while they administered the account. The response? No, they don't have a mandate and can't assist. I sent all paid up letters in my possession. My credit record has been updated as paid up by all creditors concerned and Debt busters refuses to assist. Then remove yourself as debt counselor so I can get someone else to assist me. Your service has been atrocious the entire time I was under debt review. The reason why I stopped payments and handled it myself.