1 reviews | Active since Aug 2020
Debt Busters bad service
Here i am again Debt busters bad service: Fisrtly this is the second time i complain about the bad service this company is given me.Every time it is their mistake,but the Creditors phone me,and want their money.They are suppose to help me,but really they dont.They just dragged you deeper in your debt. First National homeloans phone me this afternoon and said to me that i am in arrears with my homeloan.I said to the guy that this is impossible.He said to me that my house insurance went up last year August,they notify Debt Busters and then Debt Busters agree to pay the difference.It is now February and they have not recieve any money from debt busters.Because my homeloan is now in arrears,because of their mistake,the interest of my homeloan is not coming down but going up every month.This company is the worst company i ever seen in my life.They suppose to help me but i am going deeper in debt.I send them a mail to contact me.A lady phone me back and said that someone will phone me back within 72 hours.Really how is that for customer service.Previously Standard Bank want to take me to court because they did not pay them.But i must answer the attorneys why there is no payment on my credit card.I did get a company in Pretoria to take over my account at debt busters.The lady phone me and said to me that nobody is coming back to her so that they can take over my account Really if you want to go this way.Please do not use Debt Busters.They taking you down and there is no customers service. Please can the MD of Debt busters phone me so that i can explain to him what is going on in that company.They must just release my accounts but they dont do that.In stead they just keep quiet and leave everything for you to sort out.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
