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Theuns V
1 reviews | Active since Mar 2009
10 Oct 2022, 12:42
Debt Busters awful service!!!!
I am battling for 3 weeks now with this company responding to an email I sent. Eventually a lady called me and I asked to speak to a manager. The obvious answer, "he is not in the office" was given. Why am I not surprised that he has still not phoned back after another week..........
I would like a director to contact me, as I am losing money as a result of their incompetence!!
This is not the first time, and always coming with lame excuses!!!!!!!!
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Replies (2)
DebtBusters SA's replyOfficial
10 Oct 2022, 13:00Dear Theuns V
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
DebtBusters SA's reply10 Oct 2022, 13:00
Official
Dear Theuns V
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
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Theuns V's updateReviewer Update
12 Oct 2022, 07:222 days later and STILL NO RESPONSE!!!!!!!
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Theuns V's update12 Oct 2022, 07:22
Reviewer Update
2 days later and STILL NO RESPONSE!!!!!!!