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Jonathan S

1 reviews | Active since Mar 2022

28 Jan 2025, 10:15

Debt Busters. Avoid.

Frustrating trying to get this settled. After nearly 12 months of trying to get the final amount to what I must pay I get given a different amount every time I phone. The statements don't match payments. Consultants say they will get back to me via email or a phone call, but nothing happens. I would phone again and I get a different amount. Highly disappointed with this service and company. Would steer people away from them.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Jan 2025, 10:25
Official
Thank you for sharing your feedback, and we sincerely apologize for the frustration you’ve experienced. 

We understand how important it is to have clear, consistent communication, and we deeply regret that your experience hasn't reflected that standard. 

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Best regards,