EB
Esihle B
1 reviews | Active since Jan 2022
03 May 2026, 14:20
Debt busters account department is really really bad
Debt busters account department is really really bad. Money just disappears. When you ask for an explanation they will ignore your emails. And when you email the seniors they tell you to go back and email the client service again. Calling them is even worse, you have to deal with rude people. You won't get the protection that they are selling, you still get contacted by your debtors saying you owe.
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DebtBusters SA's replyOfficial
04 May 2026, 08:15Dear Esihle,
Thank you for taking the time to share your experience with us. We sincerely regret to hear about the issues you've faced with our account department and the communication you've received. Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
DebtBusters SA's reply04 May 2026, 08:15
Official
Dear Esihle,
Thank you for taking the time to share your experience with us. We sincerely regret to hear about the issues you've faced with our account department and the communication you've received. Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team