vR
venesia R

1 reviews | Active since Feb 2018

12 Jan 2023, 13:09

Debt Busters

Debt Busters' services are good in he initial stage of the process, however, when you try to make contact or asked for feedback they completely ignore you. They don't respond to emails and trying to call them is a nightmare. I'm starting to regret going into business with them. Service to customers should be a priority, clearly that's not the case with them.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply12 Jan 2023, 13:12
Official
Dear Venesia V,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is ***.
 
Regards 

Debt Busters.