1 reviews | Active since Jun 2026
Debt Busters
I’m disappointed in DebtBusters, debt review was supposed to make my life easy and it’s not even a month but I’m already facing challenges, the first problem I have is that we had a payment arrangement on a phone call which I was advised that it was recorded, and our arrangement was that my first payment will go off 30 of June and not May. Few days later I get an email saying that my first payment will go off 30 of May, I called more than five times trying to fix that error and Themba told me that Aphinda escalated the matter and they will only debit end of June. The second thing is I was not advised to change my banking account which my salary is been deposited to since I had an overdraft on my account, so on the 29 of May when I got paid the bank took their overdraft and you guys debited the first instalment which I was told that it won’t go off. Now I’m struggling I don’t any money I’ve trying to call the bank so that they revers that money since I’m under debt review and also I’ve been trying to get you to reverse the money. I sent an email to Aphinda on Money and she hasn’t responded. So if you can’t help me can I please cancel this thing because today is the 04 of June and I haven’t paid rent yet, I don’t have groceries, I don’t have electricity because of I thought this debt review thing will help me save money but now I’m stranded.
Thank you for your feedback. We are sorry to hear about your experience and understand the significant financial hardship and stress this situation has caused.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for your feedback. We are sorry to hear about your experience and understand the significant financial hardship and stress this situation has caused.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
