Debt busters

I cannot believe through the first time I’m starting to use credit review, I find myself been ghosted by the one person who is supposed to be my consultant.

I started joining this credit review in January which the first instalment was set to February, however under circumstances that I called to arrange before time to change the instalment as I had an issue related to not earning what I was supposed to. Agreement was done. To my finding the debit order went through twice to debt-buster and the initiate bank that I was owing money. Reported the matter immediately and I was request bank statement for refund. Then all of that information was provided. Feedback was given to me that it will take up to 10 days to reflect. Mind you I have nothing to provide for my family. No money for food and bills

10 days passed nothing happened, called them again and I couldn’t get hold of my consultant every-time I call, I kept been told she is busy with another customer they will request for to call me back

She never called nor reply to my email, until today ongeziwe has never called me for follow. If they couldn’t arrange for refund, why not be honest and not make empty promises. I don’t even see a point in continuing with them as I don’t trust

I have been told it will sorted out from 27th of February until today 29th of march, no respond and no refund