JN
Julia N

1 reviews | Active since Sept 2023

14 Sept 2023, 10:50

Debt busters

Just one phone call enquiring about a consolidation loan the next thing my bank decline my loan application because they say I enquired about a debt review!!! I never did that! Infact I told the person I was speaking with that I DO NOT WANT A DEBT REVIEW but a consolidation loan!! Thanks to debt busters for ruining my profile!!!!!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Sept 2023, 11:14
Official
Dear Julia N,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.