WM
Witness M

1 reviews | Active since Apr 2023

18 Apr 2023, 17:06

debt buster refusing to cancel contract

They do help reducing your debts but the problem is when you cancel your services, I have logged a call to cancel 3 times already since the 1st of March and they still haven't cancelled it yet they told me that I can cancel any time

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply19 Apr 2023, 08:40
Official
Dear Witness M,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.