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Praise S

1 reviews | Active since Oct 2020

05 Oct 2020, 12:18

DEBT BUSTER HAVE BUSTED MY FINANCES

I settled my debt on the 04th of September but only few companies where paid , still now Capitec is still outstanding and i have tried to reach out and follow up for me to receive my clearance certificate with no response. In these time of Covid how can your company do that for our hard earned money, i just need my clearance certificate and for someone to come back to me .

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Replies (3)
DebtBusters SA
DebtBusters SA's reply05 Oct 2020, 12:32
Official
Dear Praise S

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
PS
Praise S's update05 Oct 2020, 12:51
Reviewer Update
This is an automated message with my name I want someone to solve my issue and give me my clearance I have worked so hard to pay off my debt for you to **** me in daylight that I wont allow .. my clearance certificate pliz

PS
Praise S's update20 Oct 2020, 17:08
Reviewer Update
Thank Zikhona Mbuli today I got my Clearance Certificate and from the time you took over my case everything was smooth .. you gave me updates from time to time which gave me confidence that the company was doing their best to solve my case.. Thank you Zikhona keep up the great work!!!