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Bevin B
1 reviews | Active since Jun 2018
04 Aug 2023, 08:56
Debt Buster Client Services Team Leader
On the 13th of July 2023 and days leading up to it, I spoke to the client services team leader Achmat who assured me that he would investigate my concerns and revert back to me
The last time we spoke he said I would be blocked from his email address etc etc.
I am still awaiting feedback literally 10 days short of a month. Of which he said the investigation takes about 7 days or so and still nothing. I did try calling this morning 2023/04/08 although the phone just rings.
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DebtBusters SA's replyOfficial
04 Aug 2023, 09:18Dear Bevin B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Regards,
DebtBusters.
DebtBusters SA's reply04 Aug 2023, 09:18
Official
Dear Bevin B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Regards,
DebtBusters.