EL
Emmanuel L

1 reviews | Active since May 2023

25 May 2023, 10:35

Debt Buster Bad service

They debited my bank account even after sending them numerous emails that I do not want to use there service, I had to go to my bank and get the debit order reversed, they said I must wait 12 working days, the audacity to send me from pillar to post after they took money out of my bank account, no ethics or morals, I will advise other people never to use them, very bad experience

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Replies (2)
DebtBusters SA
DebtBusters SA's reply25 May 2023, 10:41
Official
Dear Emmanuel L, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters. 
EL
Emmanuel L's update25 May 2023, 11:21
Reviewer Update
This is automated message, I tried to phone them and they refused to provide me with the Managers email address and they keeping on saying that the managers are in meetings, so unprofessional never experienced such shocking service