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Shene C

1 reviews | Active since Jun 2024

07 Jun 2024, 09:01

Debt buster

I had the most awfull experience, been debited by creditors and debt busters and no answer to emails and questions asked. Only later to be told the consultant that was assigned to me is no longer at the company leaving me to have to carry all cost putting me in a bigger financial prediction than I was before joining them. Won't refer anyone to use them

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Replies (1)
DebtBusters SA
DebtBusters SA's reply07 Jun 2024, 09:24
Official
Dear Shene C,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.