PS
Priya S
1 reviews | Active since Oct 2020
27 Aug 2022, 06:49
Debiting my account but have not done what was promised
I was told that by 24th August all my debt would be settled and that I would even have cash available which will be transferred to my account. Today my creditors have debited my account together with debt busters. Debt busters is not returning my calls or responding to my emails. I am in a serious financial crisis right now. My bank does not want to reverse the debit orders. Debtbusters needs to do what they have promised to do. How can they do this to an individual where they are supposed to have aided in settling my debt.
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Replies (2)
DebtBusters SA's replyOfficial
29 Aug 2022, 08:09Dear Priya S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
DebtBusters SA's reply29 Aug 2022, 08:09
Official
Dear Priya S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
PS
Priya S's updateReviewer Update
29 Aug 2022, 11:17Thank you so much for getting back to me. Freddy Kamutiba has called me and has went through everything again with me. I understand now. My apologies for any inconvenience and for tarnishing Freddy's name in any way. I am being assisted now. Thanks again
PS
Priya S's update29 Aug 2022, 11:17
Reviewer Update
Thank you so much for getting back to me. Freddy Kamutiba has called me and has went through everything again with me. I understand now. My apologies for any inconvenience and for tarnishing Freddy's name in any way. I am being assisted now. Thanks again