LO
Laetitia O

1 reviews | Active since Nov 2017

02 Dec 2024, 14:51

DEBIT ORDERS CLAIMED AFTER ARRANGEMENTS WERE DONE

after confirmation and email confirmation of my request for no payment - THEY STILL DEBITED MY ACCOUNT AND REFUSE TO REFUND ME - MY ACCOUNT WITH MY FINANCIAL INSTITUTION ARE WAY IN DEBIT NOW... PLEASE CAN YOU ASSIST????

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply02 Dec 2024, 14:52
Official
Dear Laetitia O,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
LO
Laetitia O's update02 Dec 2024, 15:02
Reviewer Update
KINDLY NOTE : THERE IS NO NO NO NO FUNDS IN THE ACCOUNT AND I NEED THIS AMOUNT TO BE REFUNDED FOR MY LIVING EXPENSES!!!!!!!!
LO
Laetitia O's update05 Dec 2024, 08:33
Reviewer Update
matter resolved and wish to thank Lauren Damon for her outstanding professional assistance in this regard. Thank you Lauren. Teamleader Saadiqah Loubscher -thank you ...