MM
Max M

1 reviews | Active since Jul 2019

08 Oct 2021, 00:20

Debicheck approved without my approval

They approved the debicheck in my account and i did not approve that i don't know how it happened, they called me and i denied. HOW CAN THEY APPROVE THE DEBICHECK IN MY ACCOUNT WITHOUT MY APPROVAL. My name is mutshutshudzi mathoho. They approve it in my capitec account

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Oct 2021, 08:44
Official
Dear Max M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters