Customer service is a joke

I am getting tired of your customer services!!!! Today I received a sms stating my December debit order date has been moved to the 18th... I immediately sent an email stating this can't happen, as I am unsure when the new company I am working for is paying Dec salaries. Your customer consultant then phoned me telling me it is too late to change the date and if I do not have funds in the account I will have to make an eft. WHY?????? I DID NOT AUTHORIZE YOU TO MOVE MY DEBIT ORDER DATE!!!!! She then told me she will make a note stating I won’t pay as it is incontinent for me to do a eft!!!!! REALLY!!!! After losing it I asked her to get another consultant to phone me as I do not want to deal with her, she promptly dropped the phone in my ear…

Sort out my Dec debit, I did not authorize you to move it!!!!! I shouldn't have to fix your companies mistakes and as she puts it be inconvenienced should I?