SC
Sphamandla C

1 reviews | Active since Sept 2017

16 Oct 2024, 18:30

Credit Card terminated

I'm currently having a issue with Standard Bank Attorneys LGR that keeps on calling me about my credit card which is overdue, I logged a query with you guys yesterday and the feedback I got is that my Standard Bank Credit Card account has been terminated from debit review and they are busy investigating the matter. I just want one of your consultants to contact me as I have questions that I need answers for.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply17 Oct 2024, 08:17
Official
Dear  Sphamandla C,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.

SC
Sphamandla C's update17 Oct 2024, 13:07
Reviewer Update
Can some please give me a call again