CM
Chillis M

1 reviews | Active since Nov 2017

23 Sept 2022, 16:04

Contract not received

Good day

I don't understand how you guys can go and debit my money and then as soon as I request a contract which stipulates our agreement and the term I will be under debt review, you guys have the nerve to ignore and avoid me when you called me almost everyday and rep**** to my emails asap before. Now either you get me that contract that is in detail as I should get one. Or you will continue to get a 0 balance on my account and yes I will reverse the 1st 2 payments.

NB dont send me a contract of agreement which only points out what I've signed for and where I have signed.

Regards

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply26 Sept 2022, 07:57
Official
Dear Chillis M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,
 DebtBusters 

Best regards,