SP
Serusha P
1 reviews | Active since Jun 2021
28 Aug 2023, 08:10
Contact without consent
I never gave them consent to contact me and I receive an sms from them almost weekly. The sms is them offering services to me but I did not give them my information. I’m sure this is in violation of POPIA?
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DebtBusters SA's replyOfficial
28 Aug 2023, 08:12Dear Serusha, Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience. Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company. Kindly note our escalation channel is theceosoffice@debtbusters .co .za. Best regards,DebtBusters.
Best regards,
DebtBusters SA's reply28 Aug 2023, 08:12
Official
Dear Serusha, Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience. Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company. Kindly note our escalation channel is theceosoffice@debtbusters .co .za. Best regards,DebtBusters.
Best regards,